To QB Subscriptions Support - I installed QB Self-Employed by mistake two days ago - please refund

Welcome back to the QuickBooks Community, richard-davey2-g. I'll ensure to share details on how QuickBooks Self-Employed subscriptions work.

Once you installed QuickBooks Self-Employed app through iPhone, you'll have to cancel it first. This is to avoid getting a bill in your subscription. Please follow the steps below on how to perform the steps.

1. Open Settings on your iPhone or iPad.
2. Choose iTunes & App Store.
3. Sign in to your apple account. Then, select your Apple ID.
4. Click View Apple ID.
5. Under Active, choose Manage.
6. Select QuickBooks Self-Employed.
7. Hit Cancel Subscription.

You can click this article to see further details: Cancel your QuickBooks Self-Employed subscription.

On the other hand, contacting or sending an email to our support is currently unavailable. This is because we have other ways for you to get in touch with our representatives to ensure you are routed to the right support team. Please note that they are available from Monday through Friday, 8:00 AM to 10:00 PM PT. Please call our support from the time stated. To start with, I suggest going to the Help icon. From there, you'll have the option to choose a callback and fill in a piece of information so an expert can call you back. They can provide information about the refund process.

If you'd like to reactivate your account in the future, please refer to this article for more details: Resubscribe to QuickBooks Self-Employed. It also includes how to fix subscription issues.

We'll be right here if you have additional queries with managing your account in QuickBooks. Wishing you continued success in all that you do. Keep safe and healthy.