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May 7, 2019
Question

Transactions not dowloading from ANY bank

  • May 7, 2019
  • 1 reply
  • 0 views

Hi 

 

none of my transactions are downloading from any of my bank accounts from any bank.

 

I have Barclays and Lloyds and neither are working.

 

I have reset all the connections many times, and have logged in and out of all devices.

 

my balances on the accounts are correct, but the transactions are all missing since Thursday evening.

 

how do I fix this or is this a global problem and if so when will there be a fix.

1 reply

May 7, 2019

Thanks for posting on Community Scott.

 

Sorry to see you are having trouble with up to date transactions with relation to your Online Banking.

 

Can I please confirm whether you receive any error message when trying to update?

 

 

May 7, 2019

no error message whatsover

 

same on the ios app

May 7, 2019

Hello Scott,

 

Could you please confirm which browser you are using when accessing it through your desktop?

 

Thanks,

 

Talia