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phased
February 21, 2023
Question

Try Modern View

  • February 21, 2023
  • 1 reply
  • 0 views
In transaction report - pop-up "Try Modern View" and cannot do anything at all - look at, ignore it, scroll down the screen, refresh, or go back. 
I would just like to review the transaction report.

1 reply

MichelleBh
MichelleBh
February 21, 2023

I'll share troubleshooting steps to help fix the problem of the report, @phased. This way, you can review and categorize the transaction report in QuickBooks Online. 

 

Sometimes, too much cache build-up in your regular browser can cause unexpected behavior in the product. With this, I'd recommend logging your account through incognito. This way, we can check if it's a browser-related issue. 

 

Refer to the keyboard shortcuts below: 

  • Ctrl + Shift + N (Google Chrome)
  • Ctrl + Shift + P (Firefox)
  •  Control + Option + P (Safari)
  •  Ctrl + Shift + P (Microsoft Edge)

 

Once logged in, re-run the transaction report to verify if it's already performing well. If it works, return to your regular browser and press the CTRL+ Shift and Delete keys on the keyboard to clear the cache.

 

Furthermore, check out these articles below to know the different reports available in your subscription and how to personalize them in QuickBooks: 

 

 

If there is anything else I can help you with, post a comment below. I'll come back and help you more. Make the rest of the day fun.

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