Hi Ashleigh, It is still the same after the clearing and reloading. The user type I have is 'Admin', status 'active'. Our accountant agency is the 'master admin' user.Thanks for coming back to us, @Carolyn Y L. I'm here to help ensure you're able to use the Cash Flow Planner in QuickBooks Online.
To clarify, the planner can only be accessed in these following conditions:
- You'll need to have the latest version of the iOS app. Web and android will be added later.
- It will only work if multi-currency is turned off and GBP is set as home currency
- Accountants can only access this through their client's accounts if the client has enabled it.
The planner gets data from a few sources. It pulls up from the following:
- Your connected bank and credit card accounts
- Transactions you've entered into QuickBooks with a due date in the future
- Transactions you add manually to the planner
To use this feature, you'll need to set up your planner first. Here's how:
- Go to the Cash Flow menu.
- Follow the onscreen steps to set up the planner.
Then, follow the steps below to get your latest forecast:
- In the Cash Flow menu, select the dates filters to set the forecast range.
- Choose the Money in/out, and Cash balance to filter the list.
- Drag the bar across the chart to a specific date to show you a list of transactions that may impact your cash flow.
For more information, check out this article: Use the Cash Flow planner to predict future income and expenses.
For additional insights, read through the overview of this feature in this article: Cash Flow Planner. It helps you learn about how it works and what data is included in the forecasting.
For future reference, learn about how to track your cash flows to get a clear picture of your current business finances:
Feel free to get in touch if you have additional questions. We're always here to help you out.
