Unknown vehicle just randomly shown up in my account!

Thank you for bringing this to our attention, shamilt1.

I can see how the unusual behavior happening in your vehicle list alters your mileage tracking. Let's connect you to the appropriate channel that can address your concerns on time. 

We'll have to review your account setup, including vehicles added to QuickBooks Self-Employed (QBSE). This is to determine why there's a Mercedes 250 GLA added to your vehicle list. 

That said, I recommend contacting our QBSE Support Team. They'll conduct further investigation into this matter and discuss the details of the source of the issue. Then, help implement the permanent resolution.

Regarding the vehicle, let's inactivate it to prevent it from showing in your account. Here's how:

1. In your company, go to the Gear icon and select Vehicle info.
2. Click the Mercedes 250 GLA.
3. From there, tap the Vehicle no longer in use button.

After performing these steps, it will show under the Inactive section. If you wish to change or enter a vehicle used for work, see this article for detailed instructions: Update vehicle info in QuickBooks Self-Employed

 Furthermore, you can follow the solutions in these resources to troubleshoot work trip issues: 

• Fix mileage tracking issues in QuickBooks Self-Employed for iOS
• Fix mileage tracking issues in QuickBooks Self-Employed for Android

Reach out to me again if you have additional concerns or questions about your vehicle and mileage tracking. I'm always ready to assist you further. 

I've had the same today but a Skoda Octavia - luckily no mileage added.

Like you, I changed my password immediately. On with the chat team now to try to find out why/how, but it is unnerving.

Thanks for raising this!

Just had the same issue when I went to review two trips it had a Mazda cx90 as primary vehicle when it should be just my van on there there was zero mileage but it did have a price the vehicle was purchased for and a dates