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May 21, 2019
Question

Urgent the P&L report option doesn't work

  • May 21, 2019
  • 1 reply
  • 0 views

I click on report, customise the desired 12 month date range, then click on the drop down at the end. None of the options work.

 

Kindly advise how I produce a profit and loss report for 1 April 2018 to 31 March 2019. 

 

Is this version fit for purpose?

1 reply

May 21, 2019


Hi angiew

 

It may be a browser related issue. We recommend that you clear your cache and cookies and if you are using IE or Edge try using Chrome.

May 21, 2019

I was on chrome, I cleared cache and cookies, allowed popups that didn't work.

 

The online support I rang knew nothing about the self employed version.  I was advised to try a different browser in an incognito window, I allowed pop ups that didn't work.

 

I have now spent the best part of 3 1/2 hours yesterday and today, trying to find a work around, including 2 phone calls to intuit.  Then I was advised by intuit to go through the self employed help, but there is no phone number.  I am extremely disappointed to be no further forward. 

 

If you have any further suggestions I would be very grateful.  Please ring me to discuss.

May 21, 2019

Could someone at Intuit please reply?