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July 23, 2024
Question

Validation Code for Quickbooks Pro 2013 desktop version

  • July 23, 2024
  • 1 reply
  • 0 views

I still use Quickbooks Pro 2013 desktop version.....it just works for me.

 

I recently installed it on a new laptop and I need to enter a validation code and customer number.

 

I have chatted and phoned support and they were vague about supplying it.

 

Is this still something that can be supplied as if not how can I access my accounts?

1 reply

July 23, 2024

Hello and welcome to the Community, vandan999

 

QuickBooks Desktop and QBDT support was discontinued in the UK in June 2023; however, we can still provide validation codes for existing licenses. 

 

Please contact our support team directly to open a request, as we will need to confirm some account specific information (full name, email address, license number and contact no.). The code will then be sent to you by email within 7 - 10 business days. 

 

You can contact our UK team by phone on 0808 234 5337 (8 AM to 7 PM, Monday to Friday) or on live messaging (8.00 AM - 10.00 PM Monday to Friday, 8.00 AM - 6.00 PM Saturday & Sunday). 

vandan999Author
July 23, 2024

Thanks for the reply

 

I have provided the information via chat and phone call. Is there a way to get it quicker as need to access accounts?

July 23, 2024

That's great, thanks @vandan999 

 

The requests are usually processed faster than this, but we're unable to speed up the process as it is managed on a queue-basis. 

 

We appreciate your patience in the meantime, and we'll be around if you require any additional assistance.