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Paul Allen
August 1, 2019
Question

VAT calculations

  • August 1, 2019
  • 1 reply
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Quickbooks online. We are just doing our first VAT return via Quickbooks online, and it seems that it has worked out the amount we have to pay using the net figure, not the gross figure - how do we correct this please? Also, having done it manually the good old fashioned way, we have a different figure to the one Quickbooks online has calculated...??? Any help much appreciated!

1 reply

AlcaeusF
AlcaeusF
August 1, 2019

Hello Paul Allen,

 

Welcome to the Community. It would be my pleasure to help with your concern about the VAT return in QuickBooks Online.

 

Let's run VAT Detail and Recent Transactions from the Reports section to help determine the calculations on the return. The transactions from the two reports should match so that the information will show correctly.

 

For more insights into filing your VAT return, please check out this article:

 

How do I know that my VAT return is correct?.

 

I've also checked here, and I haven't found any ongoing investigations or reports from other users similar to your problem. If all fails, I recommend contacting our Support Specialists this time.

 

One of them will be able to take over and perform further troubleshooting to identify the cause of the issue. You can follow the detailed steps below on how you can reach them:

 

  1. Open QuickBooks account.
  2. Click the Help option in the upper-right corner.
  3. Click the Contact us hyperlink.

In case all are set, and the problem with filing is straighten out, I'm attaching the article I recommend on submitting a VAT return:

 

Submit a VAT return in QuickBooks.

 

Let me know if you have any further questions or clarifications with filing returns, and I'll be sure to get back to you.

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