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Feb 21, 2020 12:03 PM UTC
Solved

VAT Exclusive Estimates

Hello,

 

My Estimates show amounts including VAT on the 'Rate' column when printing or previewing, even when the 'Amnts Inculusive' box is unchecked. How do I turn this off? I am using QuickBooks Premier Accountant 2018.

Charies_MAnswer
Feb 27, 2020 9:52 AM UTC

Hi @Ashleigh1 

 

I could do that, but it wouldn't show the unit Cost/Rate, which customers want to see.

 

It appears there's no known solution to the problem.


I appreciate you coming back, @Ashleigh1.

 

Thanks for keeping us updated with the results of every troubleshooting steps you've taken so far. At this time, we can try creating an estimate using a sample file to check if you're having a problem with only one file and not the program itself. You can also open it from a different location to check if the problem might be coming from a damaged folder. 

 

You can visit this article for available trail links: QuickBooks Test-Drives and Trial Links.

 

If the same thing happens, I suggest contacting our QuickBooks Care Support. This needs a thorough investigation which they can best handle using the special tools such as screen sharing.

 

Here are some steps to contact support:

 

  1. Click Help at the top menu and select QuickBooks Desktop Help.
  2. In the Have a Question? window, enter a topic.
  3. Click Contact us.
  4. Hit the Get a callback button.

You can always reach back to me if you have follow-up questions. I'm always happy to help. Wish you all the best of luck!

14 replies

Feb 21, 2020 1:05 PM UTC

Hello Phesheya, 

 

Thanks for reaching out to us on the Community page, 

 

Could you send us a screenshot of this please, we would really appreciate it.  

PhesheyaAuthor
Feb 25, 2020 2:08 PM UTC

Hi Ashleigh,

 

I have sent the screenshot and highlighted the issue.

Feb 25, 2020 4:32 PM UTC

Phesheya, 

 

could you send us a screen of the whole page, not just that little section and can I ask what is the issue with the red circle for the rate?