We made payments on Wed 5th May but they are still not shown on QBO, although the bank have received. Please rectify and advise

Hello User83197, 

Welcome to the Community page, 

Are you referring to your Quickbooks subscription that is not showing the invoice for you in your Quickbooks account under billing and subscription for wed 5th May but in your bank account it is showing in there?  Or is it a different payment you are talking about? Could you give us more information please so we can help you.