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M
mandragula
October 7, 2020
Question

What is the email addrss for QBO support?

  • October 7, 2020
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

C
Charies_M
October 7, 2020

Thanks for coming here with us, mandragula.

 

We don't have an email for QuickBooks Online (QBO) support, but we have various support systems that can help you with anything about QuickBooks.

 

One of which is the Community. That said, may I know what are you trying to achieve? I'd appreciate any additional details that you can provide and I'd be happy to find a solution for it.

 

In case you need tips and help articles, visit our QuickBooks Community help link for reference: QBO Self-help.

 

However, if you wish to speak to our Chat Support regarding your concern, you can follow the steps below:

 

  1. Go to the Help menu at the upper right.
  2. Select Contact Us.
  3. Enter your concern.
  4. Click Start a chat.

You can check out this article for our most updated contact information: Support hours and types.

 

I'm looking forward to your response. I'm always here to help. Wishing you a good one.

M
mandragulaAuthor
October 7, 2020

thanks for your reply charlie, alas your solution to request a call back is not an option for me otherwise I would have done it. see the attached screen shot.

my query is this, perhaps you can answer it for me -

"I have added transferwise as a bank feed however there is not the option to 'match' it up with invoices as there is in the current account, paypal etc. how do I match it to transactions in QBO?

E
EmmaM
October 7, 2020

Hello Mandragula, thanks for reaching out about the matching in the banking. From the screenshots, you have sent were can see the find a match is not showing on the US currency account but is on the GBP account. The reason for this is because the find a match option is only available in GBP bank accounts that are connected. 

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