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July 16, 2023
Question

What to do if someone has hacked account

  • July 16, 2023
  • 1 reply
  • 0 views
One of our customers have said that they have received a number of payment reminders for an invoice they owe us but the payment request is coming from another company?!

1 reply

July 16, 2023

Hey there, info-southeastin. I appreciate for taking the time to bring this to our attention. Note that it's our priority to secure and protect your data.

 

Scams come in different forms but often look convincing. Please note that all official Intuit websites end in *intuit.com. A few examples include quickbooks.intuit.com, e3.intuit.com, and click.notifications.intuit.com.

 

To ensure you're customer receives a legit Intuit service email address and how to add them to your emails list of accepted senders, check this article: Receive important email messages from Intuit.

 

You can also check this link to see the latest information from Intuit on how we protect your data and how you can protect yourself from email scams and other security risks: Identify suspicious activity, phishing scams, and potential fraud.

 

The information should enable you and your customer to avoid suspicious emails in the future. I am also able to assist you with any additional QuickBooks-related duties. Stay safe.