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December 19, 2020
Question

When adding a trip in the mileage why doesn't it say the correct miles for the trip as Google maps would?

  • December 19, 2020
  • 1 reply
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Original commenter did not share additional details

1 reply

December 20, 2020

I can help you fix mileage tracking issues, emmastuttard-hot.

 

It's possible that auto-tracking is not turned on and the device location settings run in the background. There are different steps to fix these issues in QuickBooks Self-Employed. Check this article for the detailed steps: Fix mileage tracking issues in QuickBooks Self-Employed for iOS.

 

If you get the same thing, I'd suggest reaching out to our Phone Support Team so they can investigate why trips show incorrect miles. Just click Assistant and follow the prompts to successfully connect with our live agents.  

 

Feel free to post your questions here if you need anything else. Take care!