When I am in the Banking section, when I go to check a box under Batch Actions, the selection isn't made and I'm returned to the top of the screen. Safari 12.0.2 on Mac?

Hello dhalfpenny,

Thank you for posting here in the Community. I'd be glad to assist you with your banking concern in QuickBooks Online.

The version of the Safari browser you're using is currently supported and included on the QBO system requirements. I've also checked our system to ensure there's no ongoing investigation similar to your concern.

For now, you can perform some basic troubleshooting to isolate the problem. Please try logging into your account using a different supported browser and check if you still encounter the issue with the checkbox from the Batch actions drop-down.

If all fails, I recommend reaching out to our QuickBooks Support Specialists for further assistance. They'll be able to check your account and perform escalations whenever needed.

Here's how you can reach them:

1. Open your QuickBooks account.
2. Click the Help option in the upper-right corner.
3. Click the Contact us hyperlink.

As always, please don't hesitate to let me know if you need additional help or if you have further questions with the Banking section. I'll be around to help.