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May 24, 2019
Question

When I click my employees P60 pdf document a new tab opens called 'about:blank' and then disappears. I can't open the pdf to give to my employee, can anyone help? Thanks

  • May 24, 2019
  • 1 reply
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1 reply

May 24, 2019

Thanks for visiting the Community, terraorganicsuk,

 

Let me get the help you need so you'd able to give the P60 pdf document to your employee.

 

To start, I recommend accessing your account in a Private browsing window.

 

Here are the keyboard shortcuts that will help you accomplish this in all supported browsers:

  • Google Chrome: press Ctrl + Shift + N
  • Mozilla Firefox: press Ctrl + Shift + P
  • Internet Explorer: press Ctrl + Shift + P
  • Safari: press Command + Shift +N

Once able to open a private browser, for the meantime disable the pop-up blocker. Then try to pull up the P60 pdf document.

 

I'd appreciate if you can update me on how it goes, I'm always here to help in.  Have a great day!