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enquiries8
Aug 2, 2019 1:57 PM UTC
Solved

When I download payslips as PDF files they span multiple pages of A4the problem isn't printer settings and occurs on multiple pc's

Original commenter did not share additional details
TaliaIAnswer
Aug 2, 2019 4:52 PM UTC
Unfortuntately I do not have access to an alternative web browser

Can we also confirm if you get the option to select Fit to page option under Scale?

 

Thanks,

 

Talia

 

 

 

 

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10 replies

EdwardR
Aug 2, 2019 2:19 PM UTC

Hello and welcome to the Community.

 

Can I please confirm which version of QuickBooks payroll you are using? Could you please send a screenshot of the employee section and the payslip.

 

Thanks.

enquiries8Author
Aug 2, 2019 3:03 PM UTC
Sure, see attached file The printout spans across multiple pages (horizontally and vertically) so it does not fit on one a4 paper i have tried printing alternative pdf files from other sources and these print file suggesting print settings are ok (i've checked anyway and there is no zoom that i can find and paper source is set to a4)
EdwardR
Aug 2, 2019 4:24 PM UTC

Can I please confirm whether you get same issue when printing using an alternative web browser?

 

 

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