When I try to add a new expense an error message stops me and says “please choose a template before saving”What is this as there is no temp,ate available ?

Hi @Fearn7,

If you're using the mobile app for QuickBooks Online, I suggest you clear your app's data.

Here's how:

• For Android: Go to the menu at the top right and choose Settings, then tap Refresh Data and hit Yes.
• For iOS: Go to the menu at the top left and then choose Help Feedback, then tap Refresh Data and Refresh.

If the issue persists, open a browser on your mobile device and log in to your QuickBooks Online company. Check if you still get the error message.

Other troubleshooting steps for our mobile app are found in this article: Mobile Troubleshooting Quick-Start Guide.

I'll be around in case you need further help. Post a comment below, and I'll get back to you.