Skip to main content
May 18, 2023
Question

When trying to use the web browser version I am constantly getting the oops sorry message and can’t get any further than that. Is there a known issue or is it my end?

  • May 18, 2023
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

May 18, 2023

Hello mick-pubwise-pub

 

Thanks for joining the Community. 

 

We're aware of an access issue impacting Plusnet broadband users at the moment and our team are working to uncover the cause. Can we check which internet service provider you're with, and whether you have any VPN (Virtual Private Network) enabled on your device?