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Where is the activities function in desktop that shows the customer has opened the invoice

Forum|Forum|6 years ago
April 3, 2020
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Where is the activities function in desktop that shows the customer has opened the invoice? How do I know if a customer has opened the email?

QuickBooks Desktop

Best answer by Denise37

Wow! I've looked at History often and never noticed "viewed". Thank you!

Hello there, Denise37,

I have noticed that you posted the same question on a thread. My colleague has answered for you, you can see that here: https://quickbooks.intuit.com/learn-support/en-uk/transactions/re-hello-chris-when-your-customer-opens-the-invoice-it-wil/01/525400#M6552.

Stay in touch with me if you need anything else.

Denise37AuthorAnswer

Wow! I've looked at History often and never noticed "viewed". Thank you!