Skip to main content
Apr 3, 2020 8:31 PM UTC
Solved

Where is the activities function in desktop that shows the customer has opened the invoice

Where is the activities function in desktop that shows the customer has opened the invoice?  How do I know if a customer has opened the email?

Denise37Answer
Apr 4, 2020 1:46 PM UTC

Wow!  I've looked at History often and never noticed "viewed".  Thank you!

2 replies

MaryLurleenM
Apr 3, 2020 10:27 PM UTC

Hello there, Denise37,

 

I have noticed that you posted the same question on a thread. My colleague has answered for you, you can see that here: https://quickbooks.intuit.com/learn-support/en-uk/transactions/re-hello-chris-when-your-customer-opens-the-invoice-it-wil/01/525400#M6552.

 

Stay in touch with me if you need anything else.

Denise37AuthorAnswer
Apr 4, 2020 1:46 PM UTC

Wow!  I've looked at History often and never noticed "viewed".  Thank you!