Why are my bank transactions not downloading?

Thanks for checking in with us, collette-hill1.

Few possible reasons why bank transactions are not downloading is that, your financial institution may have undergone system maintenance. Or, you updated anything on your bank’s website without updating your bank info in QuickBooks.

We can fix this by manually updating your bank account to refresh the connection. 

1. Go to Banking on the left menu.
2. Choose Banking tan
3. Select Update. 

Otherwise, I recommend checking your bank's website to verify if there are ongoing maintenance. 

If it's because you've made changes on your bank website, make sure you update your bank info in QuickBooks as well.

1. Select the blue tile for the bank account, and then select the pencil icon to edit.
2. Select Edit sign-in info.
3. Update your info.

Here'es a useful guide that shares additional troubleshooting steps when bank transactions won't download: What to do if bank transactions won’t download.

I've got you covered with any concerns you may have in the future. Have a wonderful day ahead!