Why can't I speak to someone?

Thank you for posting here, darren.

Let me ensure you will be routed to the appropriate support in QuickBooks Online (QBO).

Beforehand, do you have any specific concerns with QuickBooks? You can surely post them here in the Community forum to get an answer and I’ll be delighted to address them accordingly.

Moreover, if you still want to connect with our phone support there are various ways to connect with them. However, please take note that our phone supports are available M-F, 8:00 AM to 10:00 PM, and S-S, 8:00 AM to 6:00 PM, or M-F all day via live chat.

Here’s how you can contact them:

1. Sign in to your QuickBooks Online account.
2. Click the Help button.
3. In the QuickBooks Assistance chat box, select Talk to a human and choose I still need a human.
4. Select Contact Us.

Otherwise, you can refer to this article to get their contact information and support hours. You can scroll down to the bottom to get their contact number: QuickBooks Online Support.

Feel free to add a reply to notify me if you have more questions about QuickBooks. I’m just a few clicks away. Have a good one!