Why does phone app use so much storage? Mine is currently almost 10gb, seems excessive for a cloud based system?

Yes, the app can be deleted, Martin. I'll provide more details about this below.

To begin with, the QuickBooks Online (QBO) mobile application can take up a significant amount of storage space, depending on usage and the cached data or locally stored files that build up over time. Although QBO is cloud-based, it saves information locally to improve performance, contributing to considerable storage consumption.

Also, app updates can further increase storage, as new content is downloaded and old data is retained until manually cleared.

Additionally, it's important to note that if you delete the mobile app, you'll lose quick and easy access to your financial information on your device. You will need to access your account through the mobile/web browser instead, and any data stored locally on your device could be lost. However, since QBO is cloud-based, your essential financial data and transactions will remain secure and accessible.

Rather than completely deleting the application, you can clear excessive cache files in the app to free up storage space. Here's how:

For Android

1. Open your device Settings.
2. Select Apps.
3. Choose the QuickBooks app from the list, then click Storage.
4. Select clear data.

For iOS

1. Go to Settings, then click General.
2. Tap iPhone Storage, then the QuickBooks Online app.
3. Select Offload App.

Finally, I'll share these resources to help you easily re-download the mobile app should you decide to delete it, along with information on feature comparisons across supported devices:

• Getting started with the QuickBooks mobile app
• Mobile app features

If you have other questions about managing the QBO app, comment below. We'll always be around to provide assistance.