Why I am getting that? the company hasn't paid? thanks Your bank connection expired on 15/4/2020

Hi there, @nadine-darde.

I've got some insights to share about the message that you received on your online banking.

The message that you receive means that after March 14, 2020, bank data can only be downloaded into QuickBooks via Open Banking. This is a part of a new regulation that allows customers to share their financial information electronically. 

For those financial institutions that do not support this feature, are advised to manually import their bank transactions using CSV file uploads until the new connection is made available. 

Here's a link that can guide you on how to upload your bank transactions in QBO: Manually upload transactions into QuickBooks Online.

Please know that our system is updating the bank feeds to comply with new Open Banking regulations. 

You can check out these articles below to learn more about this process, and see what are those financial institutions that currently supports this feature:

• Understanding if you can upgrade your bank feeds to Open Banking
• Open Banking FAQ

I'd also encourage you to visit our QuickBooks Online blog site, to be updated with our news and product developments. 

You can always leave a reply below if you have any other questions. I'll make sure you're all set. Have a nice day!