Why is the Etsy & Self Employed QB integration so inconsistent at downloading transactions? I’m getting fed up of paying for a service that doesn’t work efficiently.

I know this isn't an easy process for you, tracy-humes-newt.

As of now, we have an ongoing investigation about being unable to download Etsy bank transactions into QuickBooks Self-Employed. I recommend contacting our QuickBooks Support Team so you'll be added as one of the affected users.

Here's how:

1. Select Assistant from the top bar.
2. Type in INV-57171.
3. Click the send icon.
4. Choose either Get a callback or Message an agent.

In the meantime, I'd suggest manually importing the transactions into QuickBooks. You can check out this article to learn what is the correct format needed: CSV Files in Excel.

Once done, you can now review the bank transactions to ensure they're categorised into the correct accounts. 

I'm only a post away if you need more help in managing your Etsy transactions. It's always my pleasure to help you out again.