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LanceMB
October 6, 2022
Solved

Zoom QB surveys?

  • October 6, 2022
  • 1 reply
  • 0 views

I've been asked to take part in a paid-for survey on Zoom to show how I use QB. It looks ok but I'm just asking the community if anyone else has done this. There is screen-sharing involved so of course I am just being careful in case it's a scam of some sort.

Many thanks for any advice.

Best answer by DebSheenD

I'm here to ensure your account is safe, LBM.

 

Email surveys are usually sent if you've reached out to us for support. It would typically ask how was your experience and interaction with the support representative. 

 

We also have a website where you can report phishing emails and other security issues. Please take note of the following information to easily spot a suspicious phishing email:  

 

  • We’ll never ask for your personal information in an email
  • Our emails will always come from an email address that ends with “@intuit.com”
  • Any link we send you in an email will always be for an “intuit.com” address

 

Here's how you can report it:

 

  1. Go to this link; https://security.intuit.com/.
  2. Click Contact Us.
  3. Look for Report a fake email (or phishing email) and click on it.

 

Let me also share this article on how you can better protect your account and how we keep your data secure: 

 

 

Don't hesitate to let us know if you need more help when working in QuickBooks. We'll make sure everything is sorted out.

1 reply

R
RCV
October 6, 2022

At Intuit, we know your information is valuable. It's our priority to keep your company data secured, LanceMB.

 

We build privacy and security into everything we do. You can’t afford to take any risks with it. Here are some tips to keep your account secure and how we protect your financial information:

 

  • Don't share your Intuit passwords with anyone.
  • Make sure that your password is complex. Include both numbers and capital letters.
  • Make sure that you have virus protection and a firewall on any computer you use to access Intuit products.
  • Don't install programs from people or companies you don't know.

 

The Intuit Online Security Centre is a great resource for personal and small-business advice. You can check out the Protect Your Business and Protect Your Computer sections for these helpful tips. Here's an article you can refer to for more details about Privacy and security in QuickBooks.

 

When it comes to screen-sharing involved during a paid-for survey on Zoom, it would be best to consult your accountant or your IT personnel about this one. You can also contact our Customer Support Team to check if there are customers done this kind of procedure. Here's how to contact them:

 

  1. Go to Help.
  2. Select Contact Us.
  3. Enter Cancel Account and Subscription in the What can we help you with? field.
  4. Click Let's talk.
  5. Choose Get a callback, Chat, or Call us.

 

I'm all ears if you have any other concerns or questions about managing your business in QuickBooks Online. Please don't hesitate to leave a reply. I'm always here to back you up!

L
LanceMBAuthor
October 6, 2022

Hi, thanks - but it is actually a survey conducted by one of your staff, due to take place at 10pm UK tonight. I just want to check it is ok before I join on Zoom.

D
DebSheenDAnswer
October 6, 2022

I'm here to ensure your account is safe, LBM.

 

Email surveys are usually sent if you've reached out to us for support. It would typically ask how was your experience and interaction with the support representative. 

 

We also have a website where you can report phishing emails and other security issues. Please take note of the following information to easily spot a suspicious phishing email:  

 

  • We’ll never ask for your personal information in an email
  • Our emails will always come from an email address that ends with “@intuit.com”
  • Any link we send you in an email will always be for an “intuit.com” address

 

Here's how you can report it:

 

  1. Go to this link; https://security.intuit.com/.
  2. Click Contact Us.
  3. Look for Report a fake email (or phishing email) and click on it.

 

Let me also share this article on how you can better protect your account and how we keep your data secure: 

 

 

Don't hesitate to let us know if you need more help when working in QuickBooks. We'll make sure everything is sorted out.

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