Do you know why a re-payment of a super batch to Precision with the correct payment details (due to the original batch having incorrect payment details) has returned?

Hi stedean,

Thanks for posting in the Community!

A super batch will be cancelled or returned if the payment you made did not match to the batch. Let me share a few information why a super batch was returned.

• The payment reference number used is incorrect.
• The payment amount sent is incorrect.
• The payment made was late (10 business days after your batch submitted date and not created date)

To view your super payments report:

1. Click on the Employees tab.
2. Click on Reports, and select Super Payments.
3. Click on the batch ID number to view the super details information.

If you need additional help or you require more assistance at any point in this process, our Customer Care team is happy to help. You can contact them through the Help menu in QuickBooks and click on Contact Us.

Please let me know if you have any additional questions. I'm always willing to assist.