I cannot categorize my transactions or allocate payments. This is incredibly frustrating. Does anyone have a fix?

I appreciate the effort of coming into this forum, with-love-she-ba.
 

For me to fully address your concern and provide you with a detailed resolution, may I know if you've encountered any error messages while managing transactions in your account? Are these entries from your bank, or were you categorizing them when uploading receipts into your file? You can also share all necessary screenshots for us to have a visual reference of your end.
 

Any additional detailed information is much appreciated, as this will help me verify, I've got the proper workaround for you.
 

I'll keep this thread available, so you can always reply in the comments below for any added information about your concern. Keep safe, and have a good one!