I have paid for my subsciption on QuickBooks Apple and they have taken the money but when I go into the app it is suspended and says to contact QuickBooks they can't help

Welcome to QuickBooks Community, adcollins03.

 I'm here to help you out with your suspended QuickBooks account.

Sometimes your browser stores old data that causes unexpected behavior in QBO. Since you already paid your subscription but it's still showing suspended, we can perform some steps. Sometimes your browser stores old data that causes unexpected behavior in QBO. Using incognito mode allows you to browse without storing internet history and cookies.

Follow these steps to bring up a private browser.

• For Google Chrome browser: Ctrl + Shift + N
• For Mozilla Firefox browser: Ctrl + Shift + P
• For Safari browser: Command + Shift + N

Also, clearing the cache will help the browser to fetch the latest version of the webpage and faster browsing experience: Clear cache and cookies to fix issues. Alternatively, we can use other supported browsers. 

If  the same thing happens, we can contact our Support Team to review your paid subscription and for further assistance. Go to the Help menu and select Contact us.

Also, you can check the articles below for tips about handling your Intuit account:

• Account management
• Manage billing, payment, and subscription info in QuickBooks
• If your QuickBooks Online account gets suspended

Feel free to utilize the Reply button if you have a new or follow-up question about your account. I'll be around to help.