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February 2, 2023
Question

Revalue Currency- Changing the rate.Hi,How do i change the rate once I have revalued the currency? it says "Someything's not quite right" whenever I go to edit.

  • February 2, 2023
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1 reply

February 2, 2023

Thanks for reaching out to us, edgeon001.

 

Let me share some browser troubleshooting solutions to help fix the error while revaluing your currencies in Quickbooks Online (QBO).

 

One of the possible reasons why you're getting an error when revaluing your currencies can be caused by a stored cache and cookies in your browser. I suggest performing the steps through a private/incognito window. The private window will not save any history, making it a good place to identify browser problems.

 

Here are the shortcut keys:

 

  • Google Chrome: press Ctrl + Shift + N  
  • Mozilla Firefox: press Ctrl + Shift + P
  • Safari: press Command + Shift + N

 

Once you're in incognito mode, try to revalue or change the rate again. If you're able to revalue it using a private browser, go back to your regular browser and clear its cache. Clearing the cache or cookies is the best way to get a clean slate for your browser. Otherwise, using other supported browsers can be a good alternative too.

 

I've added the following articles below for more information on managing Multi-currency features:

 

 

If you need further assistance in managing your currencies in QBO, please leave a comment below. It's always a pleasure to help you. Stay safe!