When I enter a new mileage trip it only brings up my favourite addresses and doesnt allow me to type in a new address.

Hey there, @shikya15-gmail-c.

Sometimes too much cache files stored in a browser can cause unexpected behavior with the product. This can be the reason why you're unable to search for the new address. 

Let's run some basic troubleshooting steps to address your concern. To start, open your account in a private window. This can help us isolate the issue and fix the problem. Simply press the following shortcut keys to access this mode.

• Ctrl + Shift + N (Google Chrome).
• Ctrl + Shift + P (Firefox ).
• Control + Option + P (Safari).

If it works, let's clear your browser's cache to delete temporarily stored files and free some space on your browser. You can also use other supported, up-to-date browsers to be thorough.

You'll want to read about automatically tracking mileage to learn more about this deduction method. This includes the steps to edit and export trips.

If you encounter issues while tracking your work trips, see this article to learn how to deal with them: Fix Mileage Tracking Issues in the QuickBooks Online Mobile App.

Please let me know how it goes by adding a reply to this thread. Have a good one.