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May 14, 2023
Question

Why can't I find all my clients on the App?

  • May 14, 2023
  • 1 reply
  • 0 views
I can see them on the computer but not all of them on the app

1 reply

Nicole_N
May 14, 2023

Hello, @markdarlow. I can share a few things about viewing clients on the QuickBooks Online (QBO) mobile app.

 

The QuickBooks mobile app works best with the Simple Start version because all its features are available. Additional features offered in QuickBooks Online Essentials, Plus, and Advanced plans are only available on the web.

 

Moreover, we can view clients by signing in to QuickBooks Online Accountant (QBOA). Please know that all QBOA features and additional ones are only available on the web. 

 

I'm adding these articles for additional resources: 

 


The Community is always here to assist if you have further questions or concerns. Take care, and have a nice day.