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M
mwcc
November 2, 2021
Question

3rd party apps wont access QB data,

  • November 2, 2021
  • 1 reply
  • 0 views

on W2012R2 server, after upgrade to 2022 Premier, 3rd party app says 'Cant open Quickbooks'. App works fine on workstations, just not on the server itself.  Server installed to use Quickbooks and share data... Any idea's why it cant access the QB data file?  QB works fine on server and workstations, 3rd party app onlt on workstations

 

1 reply

A
Alex M
November 2, 2021

Hi there mwcc,

 

It's vital that your server be set up correctly to be able to use QuickBooks Desktop with multiple users. It's a great software able to connect to other services through apps. I can point you in the right direction for information about the apps.

 

Since this error doesn't appear in the app when on the workstations, but only when on the server, the error could be caused by either the app itself or the server. I would recommend reaching out to your server provider as well as the developer of the app in order to troubleshoot the error in order to resolve it since it does work on your workstation.

 

If you have any other questions, feel free to reach out here.

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