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M
Mentorship
September 28, 2020
Question

Accounts Payable

  • September 28, 2020
  • 1 reply
  • 0 views

Accounts payable show a zero balance, but under vendors, new transactions, pay bills, vendor shows a a bill to be paid (this bill has been paid), how do you zero this?

1 reply

J
JamesM
September 28, 2020

Hi mentors,

 

Recording your transactions the right way is a good exercise for preventing errors in your books. I'd be happy to steer you in the right direction with this. 

 

To ensure accuracy in your books, I recommend contacting an accounting professional to get more info on recording the transactions. Doing this will help prevent any future discrepancies in your books. If you're not in contact with one, I encourage you to search for one on our website using this link here. If you need to contact our support, please use this link here.  I'll also leave this question open so other community experts can chime in on this.

M
MentorshipAuthor
September 28, 2020

I don’t disagree that make proper entries is important, non the less the error has been made. I need help correcting it please.

PatriciaT
PatriciaT
September 28, 2020

Hi mentors,

 

I think the best way to get to the bottom of this is with some real-time assistance. Our agents are great resources in situations like these as they can use screen share sessions and other tools to gather important information needed to resolve your issue. They'll be able to thoroughly look into this to find out the best approach to the solution that you need. You can read about our support policies here: Intuit QuickBooks Desktop software support policies. 

 

Don't be afraid to reach out! We're here to help.

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