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September 29, 2024
Question

Anyone else have their milage tracker just suddenly stop working this past week? No settings in the app or phone were changed. Tracking settings are all enabled.

  • September 29, 2024
  • 1 reply
  • 0 views
Android app on Google pixel 7a
App up to date. Tried logging out and back in again.

1 reply

September 30, 2024

Hi there, 

 

Welcome to the Community. It's essential you're able to use the mileage tracking feature so you can bring your finances into perspective using QuickBooks. I'll be happy to share more info so you're on the right track. 

 

In order to successfully track the mileage, you'll need to have the app running in the background. I recommend checking to see you have the app running in the  background while traveling. I also recommend troubleshooting this issue using the following article that shows you how to: Fix mileage tracking issues in the QuickBooks Online mobile app. 

 

Let me know if you have other questions. I'll be here.