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NOUR2
May 3, 2024
Question

AP Automation Platform implementation - PO field Sync issues

  • May 3, 2024
  • 1 reply
  • 0 views

we are integrating a thrid party application with our quickbook account. However we consistently having an issue getting the PO number field and carrier field  on our invoice to sync between Quickbooks and the other programs. There are fields for the PO and carrier in both QBO (it is a custom field) and the other platforms, but for some reason those fields are not able to be mapped to each other. It has come up a few times that QBO is not pushing certain fields into the AP platforms and that is the reason the mapping will not work. I was wondering if anyone has experienced this before, and if there is a way around it or a recommended platform they would suggest? Any assistance would be greatly appreciated!

1 reply

T
Trish_T
May 3, 2024

Hi NOUR2,

 

Thanks for reaching out to us here.  Syncing data to QuickBooks Online depends on the 3rd party application you're using and how it receives data.  For this reason, I suggest contacting the app provider so they can ensure your data will synchronize seamlessly with QuickBooks Online.  I also recommend touching base with our Intuit Developer Support, for additional information and assistance, so you can accomplish your QuickBooks goals as soon as possible!

 

If you have any other questions, feel free to reach back out.  We would be happy to help!

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