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DarrenKDI
Jul 27, 2022 4:25 PM UTC
Question

Auto Invoice Reminders on imported invoices

Hello, we have several clients using QBO and they have enabled the auto invoice reminder feature, which appears to work for them on an invoice that is created in QBO. However, they import most of their invoices from our software package via API, and according to our clients, the auto invoice reminders are not firing off.

Has anyone else experienced this issue?

Have I missed something in the API that requires a setting to be enabled for this to work?

1 reply

Trish_T
Jul 27, 2022 4:46 PM UTC

Hi DarrenKDI,

 

It's great to see you in Community, where others can join in with tips and valuable information for QuickBooks users.  Welcome!  Automatic invoice reminders can be applied to transactions created in your QuickBooks account.  You would need to enable the settings in the API to ensure accuracy in QuickBooks Online during the import process.  I hope this helps.

 

If you have other questions, please don't hesitate to reach back out.  We'd be glad to assist!

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