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Aug 22, 2024 6:43 PM UTC
Question

Bank connection

I am sure this is not a new complaint but I have had months where every time I log in to quicken self-employed I have to re-verify all my bank accounts. The process can take about 15 min. I know the support team is working on this but I am close to leaving this platform. I can't remember when the problem started, it feels like it has been going on for the better part of 2024.

1 reply

Aug 22, 2024 7:39 PM UTC

Hey there, alanrb.

 

Thanks for reaching out to the Community for support. Making sure you're able to connect your bank without running into any issues is important. I recommend editing/update your sign in information for your bank. If the issue persists, contact QuickBooks Self-employed support.

 

If you have any other questions, feel free to reach back out to us.