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D
DEBookkeeping
June 15, 2020
Question

Bank feed and Bank paper statement don’t match

  • June 15, 2020
  • 1 reply
  • 0 views

I’m trying to reconcile my bank account and I noticed that the data imported by the bank feed doesn’t match the paper statement.

 

The bank fees that appear on the paper statement don’t appear in the imported QBO bank feed.

 

I tried looking for them in the “For Review”, “Reviewed” and “Excluded” tabs and they are not there.

 

Is it possible there was a problem with the upload or there is something else I should look at?

 

First time it happens to me, very bizarre

1 reply

J
JamesM
June 15, 2020

Hi there, 

 

Glad to hear from you again. It's essential you're able to work with all your transactions and not just some. I'd be glad to help from here. 

 

Based on your other question you just posted, I see you're having issues with matching transactions. Feel free to respond to me on that question or this one here. I'll keep an eye out so that I can help get you back on track ASAP. Since there are missing transactions in QBO, you'll need to download bank transactions manually from your bank's website and import them into QuickBooks using WebConnect. 

 

To learn more about WebConnect, you can check this article:

If in case there are missing transactions in QBO, we'll need to download bank transactions manually from your bank's website and import them into QuickBooks using WebConnect. 

 

To learn more about WebConnect, you can check this article: How to upload more than 90 days of bank transactions.

 

If you need further assistance with the steps, you can contact our QuickBooks Online Support Team. They have additional tools to pull up your account in a secure environment and do a remote session. Let me know if you have other questions. I'm here to help steer you in the right direction. 

 

Feel free to ask other questions. I'll be here if you need help. 

If you need further assistance with the steps, you can contact our QuickBooks Online Support Team. They have additional tools to pull up your account in a secure environment and do a remote session. Let me know if you have other questions. I'm here to help steer you in the right direction. 

 

Feel free to ask other questions. I'll be here if you need help. 

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