When updating the bank feed, I notice there are two transactions that are missing. They are shown as clearing the bank on the bank's website. However, they do not appear on the bank feed, no matter how many times I update the bank feed. I also cannot upload the transactions manually, as the TXT files do not meet the mapping requirements for QuickBooks Online. What is the best solution?
Hi there Bookkeeper108,
Thanks for reaching out about your bank transactions. QuickBooks Online is a great tool able to connect to various banks to import transactions so you can categorize them into your books. I can provide some information about transactions.
For these two missing transactions, you can import them using another file type other than the .TXT. It can be done with .CSV, .QFX, .QBO .OFX, or .TXT files. Specifically for CSV files, you can follow these steps to Format CSV files in Excel to get bank transactions into QuickBooks. You can also add them manually into your books by clicking on the +New button, then selecting the transaction type wanted and enter their details.
If you have any other questions, feel free to reach out here.
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