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WTH2024
January 30, 2025
Question

Bank transactions not up to date: BMO BANK

  • January 30, 2025
  • 1 reply
  • 0 views

Today, I noticed that my QB transactions were stopped on November 14 2024 and since then, nothing has been imported. A customer rep helped me manually input those transactions since then even though a few are missing since it's been almost 3 months but it seems very inconvenient that I can't do much about it. Even with us uploading the transaction manually, the banking balance is still showing the balance from November 14, 2024. 

 

The customer rep said that there is an ongoing investigation regarding this issue and they are working on it but I couldn't find any news updates or notices from Quickbooks online regarding this issue. When I pressed about the ETA of this fix, they mentioned that 'unfortunately, they don't know the ETA'. 

 

What is going on? 

1 reply

J
Jav2024
January 30, 2025

I am having the same issues. However, my missing transactions are from July to November 2024. I reconnected my bank and accounts and still no solution. 

T
Trish_T
January 30, 2025

Hi Jav2024,

 

Missing transactions can definitely cause a negative impact on your books.  I recommend following this link, to manually upload the missing transactions in QuickBooks Online.  In addition, you can follow QuickBooks bank feed status updates here. 

 

Should you require additional assistance, please don't hesitate to contact us outside of this forum. We would enjoy the opportunity to work with you personally, and ensure you're able to accomplish your QuickBooks goals without delay!

 

Feel free to reach back out with any other questions. We would be happy to help!

W
WTH2024Author
February 1, 2025

Any comments regarding my problem? 

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