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April 18, 2019
Question

"Banking" Make Deposits

  • April 18, 2019
  • 2 replies
  • 0 views

When I click Make Deposits, we have very old Payments to Deposit that have already been entered outside of this method. I want to remove them. If I select I am duplicating entries already booked.

 

What are the steps to correct?

Thank you

2 replies

April 18, 2019

Hi Grace,

 

I appreciate you reaching out to the Community. I'll assist you with your Deposits. 

 

To remove those old payments, you'd need to search for them using the magnifying glass at the top right of your account. You can search for those payment transaction by date, name or amount. Once you've located the transactions, make sure to delete them from the account. You shouldn't see those old payments the next time you click on Make Deposits. If you get stuck along the way, don't hesitate to reach out and I'll assist you. Let me know if I'm missing something. 

April 18, 2019

Thank you for your quick response.

In what account do I find this Magnifying glass.

Bank account?

Drop down window of making deposits?

I have 2019 version

Lew

April 18, 2019

No worries. I want to make sure I'm on the same page as you. Could you send me a screenshot of the page where you're seeing the old Payments? Feel free to close off any sensitive info. I'll be here. 

April 19, 2019

The is no magnifying glass in QB Desktop.

That being said, there is no easy way to delete duplicate deposits.If there are only a few and are all in the current fiscal year you can:

1) find the original deposit in your Bank Account (hopefully the amount was not included in a lumpsum deposit). With the deposit open on your screen, select the Payments tab at the top of the window. Select the payment from the list that opens and add it to the Deposit. Now, Delete the line for the same amount. If the original deposit was a lumpsum, reduce the line by the amount you are now depositing.This does not change the deposit amount, but will appear on the Bank Rec (I think) - go ahead and clear it.

 

If there are too many deposits and they are very old, I would create a Bank type account in the COA called deposits clearing (or something that makes sense to you) and Deposit all the old, previously deposited funds to this account. At yearend, let your accountant know what it is and ask him for the correct JE to clear it.

May 9, 2019

Hi:

Tried both ideas and neither works.

May 9, 2019

I have determined that the offset to these deposits that have already been recorded into the check register and customers account is Undeposited Account.

In order to remove from this account it transfer to check register. So now I have duplicate deposits in check register.

This is my dilemma.

 

Thanks