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H
HWPB
January 19, 2022
Question

Barcode Scanner programming chart

  • January 19, 2022
  • 1 reply
  • 0 views

in 2008 when I first purchased QBPOS it came with an instruction book that had a programming chart for the barcode scanner.  This would allow you to customize things like sound, length of beep, light, etc.  Where can I find this list now?

 

Also, when our scanner reads a barcode during a sale but does not find the item in the system we do not receive any type of error or notification.  The scanner flashes and beeps as if it added the item to the make a sale screen, even though it did not.  The only way to know the item did not ring up is if the operator notices it is not on the screen.  How can we remedy this?

1 reply

J
JamesM4
January 20, 2022

Hi HWBP, 

 

I'm happy to hear from you again. It's vital you're able to reap the amazing benefits of using a barcode scanner in QuickBooks. I'll be happy to point you in the right direction so you can achieve your QuickBooks goals. 

 

Based on what you've described,  I see you benefiting more by contacting our specialists so they can assist you further. You can reach out to our support team by dialing 1-833-317-2226. One of our specialists will be happy to assist you by sharing your screen and help you navigate the program. To find out more about our hours and other contact methods, please follow this link here.

 

Feel free to keep me posted on how you make out, I'll be on standby in case you need anything else.

 

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