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M
Maria P
December 28, 2022
Question

Beeping after transactions

  • December 28, 2022
  • 1 reply
  • 0 views

I bought a new computer and I have my preferences on to beep after entering a transaction.  If I have earphones in I hear all the beeps.  If I don’t have earphones in I don’t hear all the beeps.  Technical support for my computer says it’s a QB issue. But quick books support says it’s a technical issue since it works with earphones all the time. 

1 reply

J
JamesM4
December 29, 2022

Hi Maria,

 

Welcome to the Community. It's essential you're able to use the program without running into issues.  I'll be glad to steer you in the right direction with this. 

 

I'd like to start off by troubleshooting this issue to determine if it's a browser-related issue. Clearing cache and cookies is a great way to clean your browser allowing it to work more efficiently. Here's an article that shows you how to do that: How to clear cache and cookies. If this doesn't work, I suggest using a private/incognito window to see if that works instead. Try this out and let me know what happens. In case this issue persists, I encourage you to contact our support team so they can assist you further with this. Here are our contact details: 

  • Schedule a Callback or start a Chat: click (?) in the upper right in QuickBooks Online > enter "Contact support" > choose Contact Us > provide a brief summary > select Let's Talk > choose Get a callback or Start a Chat.
  • Social Media: Facebook, Twitter, and Instagram.
  • Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

I'll be one message away in case you need further assistance.

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