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August 3, 2020
Question

Can anyone tell me why my bank updates aren't coming in for review anymore? I hit update and it won't show me the new transactions

  • August 3, 2020
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1 reply

MelanieSchroederCPA
August 3, 2020

There can be a lot of reasons for this happening.  There is usually a message letting you know whether you have to update your log in, enter a security question, or whether it's just a problem at the bank level that QBO or the bank will resolve with time.  Take a look at the messages in the banking centre.  It should tell you what the problem is there, and then you can trouble shoot more effectively.  If it's at the bank level, you will just have to wait until they resolve it.

 

I hope that helps!