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February 28, 2023
Question

Can I process a credit card refund through QuickBooks for a transaction that originally was done with a different payment processor?

  • February 28, 2023
  • 1 reply
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1 reply

February 28, 2023

Hi there, 

 

QuickBooks is the go-to program for small business that are looking to streamline their accounting. Rest assured, I'll be happy to provide more info so you're on the right track with achieving your goals. 

 

When refunding a customer, the refund is sent to the original payment card. The ability to send the refund to another card isn't available. If you'd like to learn more about refunding in QuickBooks, check out the following article as it shows you how to: Void or refund customer payments in QuickBooks Online. Let me know if you have other questions, I'll be one message away in case you need anything else. 

 

Otherwise, I wish you a great rest of the day. 🙂