Skip to main content
Jun 7, 2020 10:51 AM UTC
Question

Can I remove the quickbooks branding 'extension' when I email my students their receipts? Many don't open my emails because they don't recognize the sender!

Original commenter did not share additional details

1 reply

AddieC
Jun 8, 2020 5:36 PM UTC

Hi there, 

 

I know how important it is to ensure your students are receiving the emails that get sent to them through your QuickBooks Online account. If you're an accountant and you're sending students their QBO receipts, I'll help shed some light on how this will appear in their inbox.


Anything that's sent from your QBO account will automatically default to display the QuickBooks brand. This is a default setting that, at this time, can't be turned off or removed. 

 

I'd be happy to submit your thoughts on this to our product development team, and I'd encourage you to do the same as well. You can do that by clicking the Gear icon > Feedback. 

 

If you have any other questions, please don't hesitate to reach out to our tech support team for further assistance. 

Cheers.