Thanks for joining the Community. QuickBooks is designed to help you have a seamless experience while using the program. I'll be glad to assist and steer you in the right direction.
To get started, I recommend troubleshooting this issue by following steps below:
I also suggest clearing cache and cookies on your browser. This is a great way to clean your browser allowing it to work more efficiently. Feel free to keep me posted on how you make out. I'll be one message away.