Can't do an employee's ROE. Error comes up: "Unable to find regulations for: CN on Wed Sep 15 00:00:00 PDT 1999". Ho do I fix it?

Hey linda-answers2,

QuickBooks Online's payroll solutions are designed to make your life easier. We'll handle the complicated side of things, like tax forms and calculations, so you can focus on more pleasant aspects of running your business. It's our goal to always provide you with accurate forms as soon as you need them, so I want to make sure we get this resolved quickly. For errors such as this one, it's would beneficial to contact one of our payroll specialists. They're able to more effectively take a look at your account from our end to determine the cause of this error. Here's how you can reach us: 

Phone and Chat: Click Contact Us to learn how to reach phone and chat support.

Schedule a Callback: click (?)Help in the upper right > click Contact Us > explain your situation > click Let's Talk > choose Get a callback (Note: Callback hours are the same as regular phone hours.)

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Don't be afraid to get in touch, I want to make sure you're all set to produce this ROE.