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lcameron
December 10, 2019
Question

Can the Database Engine run in 64bit mode

  • December 10, 2019
  • 1 reply
  • 0 views

Observed: Currently the QuickBooks Database Engine runs in 32-bit mode, even when installed on a 64-bit operating system. Although it will still function, it limits memory addressing.

 

Desired: QuickBooks installer should detect system architecture and install Database Engine to match detected operating system.

 

This is more of an enhancement then question, and would probably make the Database Engine more stable going forward.

1 reply

L
LauraAB
December 10, 2019

Hello lcameron,

 

Thanks for reaching out about this. Although I'm glad to hear what you're using is working, I want to make sure it's working the best it can be. When you mention the Database Engine, it sounds like you may be referring to the Database Server Manager.

 

If so, the Database Server Manager should install with the same bit framework as your system. When it's not, it's recommended that you uninstall and reinstall to make sure everything is as it should be. I'll include some links about the server manager below.

 

If you're using a third-party service, I recommend reaching out to their support team to find out more information about why the Database Engine is running in 32-bit rather than the 64-bit.

 

Here are some articles about the Database Server Manager in QuickBooks.

If you're still having trouble after reviewing these articles, give our support team a call to provide us with more information, such as which version of QuickBooks you're using. An agent will be able to troubleshoot with you further. Learn more about how to get in touch here: Intuit QuickBooks Desktop software support policies

 

Take care and enjoy the rest of your day!

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