Cancelled Visa transactions not available for syncing with bank
Hi,
I began to launch a landscaping business in the fall of 2023 in preparation to start in the spring of 2024. I opened a business account along with a business Visa. After using the Visa for some start-up costs, it remained inactive for many months during the winter with a very low balance owing on it. As part of the bank's anti-fraud policy, they cancelled all cards associated with the account without notice dues to inactivity! Yes, they do that!
Since the Visa was at a low balance owing, they cancelled it with no problem sometime early in 2024. I don't know when exactly because I was still able to log-in online and view the accounts even though the cards had been cancelled. In the meantime, because I didn't have a lot of transactions to record and I wanted to save on a monthly Quickbooks subscription cost for six months with virtually zero activity, I simply kept all of my receipts as a record until I got a Quickbooks online subscription just before starting business in the spring.
I didn't find out my accounts were cancelled until March of 2024 when I went to deposit a cheque from a client at the bank machine and I couldn't do so. I ended up having to re-opened the accounts and they issued new cards.
Now here is where the real issue begins. Because the old accounts were deactivated, I can't sync them with Quickbooks. The current card only goes back to the beginning of March but I want to keep track of my transactions back to Jan 1, 2024. This is causing some major issues because now I've categorized all of the transactions I can sync with the bank but the final balances don't coincide. I can login to online banking and see the monthly transactions still so if there is a way to manually enter a starting balance (or edit it) from January 1, 2024 and then manually enter the missing transactions, that would be very helpful but I can't seem to figure it out even after combing through this forum or searching the Youtube videos. I've managed to figure out how to enter the transactions for reconciliation purposes but the transactions still don't show up prior to the beginning of March when the new Visa was issued and as a result the bank balance does not line up with the Quickbooks balance even though it's got a tidy little green checkmark on it.
Any help would be appreciated. Thank you.